Industry Overview

If you’re interested in selling products to customers, displaying goods for sale, or working in Retail operations then the Retail Trade industry could be the place for you to kick-start your career journey.

The Retail industry is huge and covers a diverse range of products including groceries, personal-care items, white goods , apparel and motor vehicles. These goods are purchased from domestic or overseas manufacturers and wholesalers to be onsold (retailed) to local customers.

There is more to the Retail trade than just selling products. A career in this industry could involve work in administration, customer service, employee relations, finance, inventory, loss prevention, merchandising or marketing. The supermarket and grocery category is the largest retail employer in Australia, followed by the pharmaceutical sector, so you could find your career starts right where you already do your own shopping!

The increased popularity of buying and selling products and services over the internet has led to a growth in online retailing or electronic commerce (e-commerce) businesses, creating new job opportunities in what is a very exciting segment of the industry.

Training & Qualifications

Training and study options for this industry include Apprenticeships and Traineeships (together with school-based options), VET and university pathways. There are also opportunities to build on your initial qualifications and work experience to gain advanced qualifications for supervisory or management roles. Entry level courses include:

  • Sales assistant or customer service representative - Certificate II in Retail Operations
  • Visual Merchandisers- Diploma of Visual Merchandise
  • Advertising and Sales Managers - Diploma of Advertising and/or Advanced Diploma of Advertising and/or Bachelor of Business
  • Bakers and Pastrycooks (Course options include) - Certificate III in Retail Baking (Bread), Certificate III in Retail Baking (Cake and Pastry), Certificate IV in Advanced Baking, Certificate IV in Patisserie


Head to the Career pages to find out more >

Occupations In This Industry

Scholarships & Grad Programs

There are currently no scholarship and graduate programs available for this industry. But check the job stream below for job opportunities!

Job Stream

  • Thu 15 Apr , 2021
  • East Perth, Western Australia
  • Optical Retail Assistant

  • Brennan & Smith Optometrists
  • Brennan & Smith Optometrists has a permanent position available for an Optical Retail Assistant. To be successful you must be well presented, enthusiastic and have excellent communication skills. In house training will be provided, however previous experience in a customer service role, computer skills and reception experience will be an asset. The employers seeks staff who thrive on delivering the best customer service possible with a high level of attention to detail.
  • SalesSales Assistants (General)
  • Tue 13 Apr , 2021
  • Inverell, New South Wales
  • Sales Representative

  • Link House Group
  • LINK HOUSE GROUP IS NOW HIRING! Link House Group is located in heart of Sydney City, is looking for a dynamic, motivated and experienced Salesperson to recruit students to the difference destinations and services. Personality type: You’re outgoing, enthusiastic, optimistic, down to earth, high spirited, live or prefer the outback lifestyle and you love connecting with people. Key Responsibilities: You will be proactively plan and execute recruitment and marketing activities to promote services such as courses, internships, job mentoring consultancies. This role will be in contact with clients over the phone and face to face in the office, and take part in fairs, cultural events, tourism and education. You also will provide professional counselling for students to ensure the most appropriate course selection, make the enrolment, admission and visa process for international students and keep accurate records of deadlines, lodgements and case status. This is a busy role and our company prides itself on providing fantastic customer service.  We value our staff and promote a positive workplace culture. The role reports directly to the Brand Manager. If you are passionate about providing quality service, please read on. Preference will be given to the candidates who possess the following: A successful relationship builder with demonstrated ability to achieve significant sales targets Over 3 year’s previous sales experience – but we’ll consider the right person who has a knock out, down to earth personality, grit to commit and learn about a new services range, and drive to sell our services and connect with our customer community. Tertiary qualified in business, communications, education or a related field. Excellent written and verbal communication skills in English and SPANISH What you might earn? Attractive bonus structure, and competitive salary, dependent on experience Excellent work environment Frequently training Freedom to do the work in a high level of ownership and self-drive
  • SalesSales Representatives
  • Fri 26 Mar , 2021
  • Sydney, New South Wales
  • Mon 22 Mar , 2021
  • Niddrie, Victoria