Industry Overview

If you’re interested in selling products to customers, displaying goods for sale, or working in Retail operations then the Retail Trade industry could be the place for you to kick-start your career journey.

The Retail industry is huge and covers a diverse range of products including groceries, personal-care items, white goods , apparel and motor vehicles. These goods are purchased from domestic or overseas manufacturers and wholesalers to be onsold (retailed) to local customers.

There is more to the Retail trade than just selling products. A career in this industry could involve work in administration, customer service, employee relations, finance, inventory, loss prevention, merchandising or marketing. The supermarket and grocery category is the largest retail employer in Australia, followed by the pharmaceutical sector, so you could find your career starts right where you already do your own shopping!

The increased popularity of buying and selling products and services over the internet has led to a growth in online retailing or electronic commerce (e-commerce) businesses, creating new job opportunities in what is a very exciting segment of the industry.

Training & Qualifications

Training and study options for this industry include Apprenticeships and Traineeships (together with school-based options), VET and university pathways. There are also opportunities to build on your initial qualifications and work experience to gain advanced qualifications for supervisory or management roles. Entry level courses include:

  • Sales assistant or customer service representative - Certificate II in Retail Operations
  • Visual Merchandisers- Diploma of Visual Merchandise
  • Advertising and Sales Managers - Diploma of Advertising and/or Advanced Diploma of Advertising and/or Bachelor of Business
  • Bakers and Pastrycooks (Course options include) - Certificate III in Retail Baking (Bread), Certificate III in Retail Baking (Cake and Pastry), Certificate IV in Advanced Baking, Certificate IV in Patisserie


Head to the Career pages to find out more >

Occupations In This Industry

Scholarships & Grad Programs

There are currently no scholarship and graduate programs available for this industry. But check the job stream below for job opportunities!

Job Stream

  • Sales Assistant

  • Doyle's Auburn
  • We are seeking a bright, enthusiastic and willing individual who is looking to start their career within the Automotive Industry. Working for Doyle’s In Car you will be trained in sales regarding Leather Trims, Automotive Electronics and Sunroof’s. You will need to have attention to detail and have the willingness to learn the technical aspects of this role.
  • SalesSales Assistants (General)
  • Mon 11 Mar , 2019
  • Auburn, New South Wales
  • Mon 11 Mar , 2019
  • $40,001 - $50,000
  • Seven Hills, New South Wales