If you’re interested in selling products to customers, displaying goods for sale, or working in Retail operations then the Retail Trade industry could be the place for you to kick-start your career journey.
The Retail industry is huge and covers a diverse range of products including groceries, personal-care items, white goods , apparel and motor vehicles. These goods are purchased from domestic or overseas manufacturers and wholesalers to be onsold (retailed) to local customers.
There is more to the Retail trade than just selling products. A career in this industry could involve work in administration, customer service, employee relations, finance, inventory, loss prevention, merchandising or marketing. The supermarket and grocery category is the largest retail employer in Australia, followed by the pharmaceutical sector, so you could find your career starts right where you already do your own shopping!
The increased popularity of buying and selling products and services over the internet has led to a growth in online retailing or electronic commerce (e-commerce) businesses, creating new job opportunities in what is a very exciting segment of the industry.
Training & Qualifications
Training and study options for this industry include Apprenticeships and Traineeships (together with school-based options), VET and university pathways. There are also opportunities to build on your initial qualifications and work experience to gain advanced qualifications for supervisory or management roles. Entry level courses include:
- Sales assistant or customer service representative - Certificate II in Retail Operations
- Visual Merchandisers- Diploma of Visual Merchandise
- Advertising and Sales Managers - Diploma of Advertising and/or Advanced Diploma of Advertising and/or Bachelor of Business
- Bakers and Pastrycooks (Course options include) - Certificate III in Retail Baking (Bread), Certificate III in Retail Baking (Cake and Pastry), Certificate IV in Advanced Baking, Certificate IV in Patisserie
Head to the Career pages to find out more >