Industry Overview

If you’re interested in selling products to customers, displaying goods for sale, or working in Retail operations then the Retail Trade industry could be the place for you to kick-start your career journey.

The Retail industry is huge and covers a diverse range of products including groceries, personal-care items, white goods , apparel and motor vehicles. These goods are purchased from domestic or overseas manufacturers and wholesalers to be onsold (retailed) to local customers.

There is more to the Retail trade than just selling products. A career in this industry could involve work in administration, customer service, employee relations, finance, inventory, loss prevention, merchandising or marketing. The supermarket and grocery category is the largest retail employer in Australia, followed by the pharmaceutical sector, so you could find your career starts right where you already do your own shopping!

The increased popularity of buying and selling products and services over the internet has led to a growth in online retailing or electronic commerce (e-commerce) businesses, creating new job opportunities in what is a very exciting segment of the industry.

Training & Qualifications

Training and study options for this industry include Apprenticeships and Traineeships (together with school-based options), VET and university pathways. There are also opportunities to build on your initial qualifications and work experience to gain advanced qualifications for supervisory or management roles. Entry level courses include:

  • Sales assistant or customer service representative - Certificate II in Retail Operations
  • Visual Merchandisers- Diploma of Visual Merchandise
  • Advertising and Sales Managers - Diploma of Advertising and/or Advanced Diploma of Advertising and/or Bachelor of Business
  • Bakers and Pastrycooks (Course options include) - Certificate III in Retail Baking (Bread), Certificate III in Retail Baking (Cake and Pastry), Certificate IV in Advanced Baking, Certificate IV in Patisserie


Head to the Career pages to find out more >

Occupations In This Industry

Scholarships & Grad Programs

There are currently no scholarship and graduate programs available for this industry. But check the job stream below for job opportunities!

Job Stream

  • Tue 17 Jul , 2018
  • Bendigo, Victoria
  • Mon 9 Jul , 2018
  • Dandenong South, Victoria
  • Sun 8 Jul , 2018
  • Sydney, New South Wales
  • Junior Sales Account Executive

  • Houzz Australia
  • We are looking for candidates who are looking to make their mark in the sales industry and join us in the fast-paced world of Silicon Valley Startups! Opportunities for promotion are possible for strong performance, so if you’re a recent graduate or just want your foot in the door at Houzz, read on.
  • SalesSales Representatives
  • Fri 29 Jun , 2018
  • Chippendale, New South Wales
  • Automotive Sales Apprentice (Parts Interpreting) - Laverton North

  • Cummins
  • Do you have a passion to perform sales related tasks and the opportunity to deliver excellence to customers in the automotive service and repair industry? As a Parts Apprentice undertaking a Certificate III in Automotive Sales (Parts Interpreter) (AUR31016), you will received both formal and on the job training, on your journey towards becoming a fully qualified Cummins Parts Interpreter. Along with your formal TAFE/RTO study, you will gain multi-functional, practical experience with Cummins Parts, Customer Service and Warehouse Operations. At Cummins, everything we do is underpinned by our commitment to safety and collaboration.
  • SalesTechnical Sales Representatives
  • Thu 28 Jun , 2018
  • Laverton North, Victoria