Industry Overview

If you’re interested in selling products to customers, displaying goods for sale, or working in Retail operations then the Retail Trade industry could be the place for you to kick-start your career journey.

The Retail industry is huge and covers a diverse range of products including groceries, personal-care items, white goods , apparel and motor vehicles. These goods are purchased from domestic or overseas manufacturers and wholesalers to be onsold (retailed) to local customers.

There is more to the Retail trade than just selling products. A career in this industry could involve work in administration, customer service, employee relations, finance, inventory, loss prevention, merchandising or marketing. The supermarket and grocery category is the largest retail employer in Australia, followed by the pharmaceutical sector, so you could find your career starts right where you already do your own shopping!

The increased popularity of buying and selling products and services over the internet has led to a growth in online retailing or electronic commerce (e-commerce) businesses, creating new job opportunities in what is a very exciting segment of the industry.

Training & Qualifications

Training and study options for this industry include Apprenticeships and Traineeships (together with school-based options), VET and university pathways. There are also opportunities to build on your initial qualifications and work experience to gain advanced qualifications for supervisory or management roles. Entry level courses include:

  • Sales assistant or customer service representative - Certificate II in Retail Operations
  • Visual Merchandisers- Diploma of Visual Merchandise
  • Advertising and Sales Managers - Diploma of Advertising and/or Advanced Diploma of Advertising and/or Bachelor of Business
  • Bakers and Pastrycooks (Course options include) - Certificate III in Retail Baking (Bread), Certificate III in Retail Baking (Cake and Pastry), Certificate IV in Advanced Baking, Certificate IV in Patisserie


Head to the Career pages to find out more >

Occupations In This Industry

Scholarships & Grad Programs

There are currently no scholarship and graduate programs available for this industry. But check the job stream below for job opportunities!

Job Stream

  • Sales Assistant Trainee - SW660

  • Aprpenticeship Support Australia
  • As an apprentice or trainee, you will finish your higher-learning journey equipped with practical skills and a formal education. This powerful combination of theoretical and hands-on experience is prized by employers across many industries and professions.
  • SalesSales Assistants (General)
  • Tue 30 Jun , 2020
  • Wangaratta, Victoria
  • Mon 29 Jun , 2020
  • Sydney Olympic Park, New South Wales
  • Business Sales Trainee

  • TABMA WORKFORCE & CAREER DEVELOPMENT PTY LTD
  • TABMA Apprentices and Trainees are now taking applications for a Business Sales trainee to join the team of a well known supplier of timber and hardware products to the timber industry. This opportunity is open to any applicants who demonstrate commitment, good communication and a passion for learning about Business Sales.
  • SalesSales Representatives
  • Wed 24 Jun , 2020
  • Chinderah, New South Wales
  • Tue 23 Jun , 2020
  • Dubbo, New South Wales
  • Junior Kitchen Sales Representative

  • Alphine
  • We are looking for an enthusiastic Sales Rep to work in our local, family friendly home building/renovation business. Ross’s Home Discount Centre is a WA owned and operated family run business that has operated for over 40 years. Will suit someone who has worked in the home renovations industry or trades person looking to change his/her role to a more customer facing estimator/sales role. The role is best suited to someone who is very friendly, highly motivated and displays impeccable customer service skills. Our store is very busy and we are looking for someone who can work in this environment.
  • SalesSales Representatives
  • Tue 16 Jun , 2020
  • Guildford, Western Australia