Snapshot

Receptionists receive and welcome visitors, patients, guests and clients, and respond to enquiries and requests.

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Receptionists
  • How many are employed in this occupation?
162,200
  • What are the average weekly earnings for full time workers ($ before tax)?
$862
  • How does unemployment compare with other occupations?
Average
  • What are the job prospects for this occupation?
High
  • What will be the likely future employment growth for the next five years?
Moderate growth
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Tasks

This occupation may include associated occupations with varying tasks.

  • greeting and welcoming visitors, and directing them to the appropriate person
  • arranging and recording details of appointments
  • answering inquiries and providing information on the goods, services and activities of the organisation
  • answering, connecting and transferring telephone calls
  • receiving and resolving complaints from clients and the public
  • receiving and distributing correspondence, facsimile messages and deliveries
  • maintaining the reception area
  • advising on and arranging reservations and accommodation
  • may perform other clerical tasks such as word processing, data entry, filing, mail despatch and photocopying

Job Titles

  • Receptionist
  • Admissions Clerk
  • Hotel or Motel Receptionist
  • Medical Receptionist

VET (Vocational Education And Training)

  • Cert III in Business Administration
  • Cert IV in Business Administration
  • Diploma of Business Administration

Other Careers In This Industry

Job Vacancies

Featured Job
  • Thu 30 Jul , 2020
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  • Tue 11 Aug , 2020
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  • Mon 10 Aug , 2020
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