A Day in a Life of a UX Designer

A Day in a Life of a UX Designer
20 July 2021    Tammy Sofranic    0 comments
Are you interested in working on all aspects of a product's development, including design, usability, function, and even branding and marketing? If that's your jam - you're in the right place! Generally, UX designers take part in the entire end-to-end journey of a user's interaction with a product and often work on identifying new opportunities for the product and business. 

So if you want to get insider info about what's it REALLY like to be a UX designer - read on! We caught up with Joseph Dang, a young, yet experienced UX designer to grab some of his insights and tips. 


Joseph Dang 

Can you shortly describe a typical day on the job?

That’s hard. My days constantly change and any two days are never the same. I wouldn’t
say that’s a typical aspect of my role though, but more reflective of my working style and
ethos. I’m a typical millennial. A self-proclaimed slashie that likes to wear many different
hats. In the last week, for example, I interviewed users, designed the floor plan for a
conference, wrote out scripts for a video series and designed new features for a website.
My work, however, all centres around having a relentless curiosity for users and their stories. How can we make better decisions based on our users' behaviours, needs and pain points? I try and uncover these so that what we’re designing is desirable and has a real impact.


2. Why did you choose to be a UX Designer as your career path? What or who inspired you to do so?

In my former life, I was a PR/Marketing manager that wanted to be the next Samantha Jones. My first gig was in a start-up where I was employee number four; and because we lacked the resources, I had to do everything from press releases, marketing collateral, website design, social media assets etc. It was through this ownership of the digital channels and our website that my interest in digital design piqued. Combined with how Apple was taking over the world with their design thinking I took the leap and pivoted my career trajectory. It was easier than expected. There’s a lot of crossover between the disciplines and I was able to transfer a lot of the skills into my new work.

3. What would you say are three key personality aspects or skills that make for a UX Designer?

A beginners mindset - You need to bring an openness to your research, ideation and
prototyping. A beginners mindset is generally characterised by asking a lot of ‘dumb’ questions - similar to how a child is curious and constantly asks questions. This is a valuable approach because you aren’t making assumptions or jumping straight into solution mode.
Continuous learning - UX Designers often falls into the tech industry which is one of the
fastest industries. The types of projects and problems you are working on are always evolving as do the technologies and processes. One day you might be designing voice
experiences or AR/VR.
Empathy for users - Empathy is important to design with intent. We need to make sure we are understanding our users and what is most important for them. That way we can champion their needs and not just design something that we think they want/what the business wants.

4. What have you learned about yourself through the work that you do?

In my work, I always have to question the underlying assumptions and norms of why certain
things function the way they do. Who informed that decision or thinking? And who was left
out of that conversation?

This has led me to reflect critically on who I am and my views on the world. I’ve learnt that a lot of what I think is ‘normal’ and ‘common-sense’ may not hold true for other people.

5. What’s been your best moment while doing your work?

Feedback from a user saying the new change was like ‘driving a Lamborghini’ compared to
the old experience.

6. And a difficult moment?

Being told there’s no budget. Also doing testing of concepts or prototypes of designs and
having them ripped to shreds with users. What you think is intuitive might not be. But this is a great learning experience because you can fall fast and fall forward.


7. How do you keep going when things get challenging?

The community. I’ve met so many passionate and intelligent people who constantly surprise
me with their depth of knowledge and pursuit for a better world.

8. Are there any surprising or odd things that people wouldn’t expect if they picked this career?

The number of different pathways you can specialise in - there’s User Interface Designers,
Service Designers, Content Designers, User Researchers, CX Designers etc. You can really find your niche and own it.

9. Can you share a funny or weird story about something you experienced in your role?

Playing with lego in order to elicit feedback and understand user needs and pain points. It’s
surprising how people can verbalise complex concepts when they have a tangible object to
speak to.

10. What advice would you give to young people considering pursuing a career in this industry?

Not specific to this industry but I think niceness is largely undervalued. Be kind to yourself
and each other. The modern career search, especially in the western world, is largely
dominated by the individualistic, every man for himself mentality. Whilst competition can be healthy, I think it’s also equally important to share opportunities and help others in your
quest for a job.

Discover more careers!

Before you go, take the Career Quiz to find out which careers best match your skills. You might just be the next in-demand UX designer! 

Take the quiz!

If you would like to leave a comment, please login, or register now.

Life Hacks Blog
   Rental & Housing
   Mobile & Internet
   Car & Transport
   Travel & Holidays
   Killing It At Work
   Lifestyle & Entertainment
   Health & Wellbeing
   A Day In The Life Of

Guest Blogger


Just for you

Events, webinars, information & more

Register Now