Telemarketers
Snapshot
Telemarketers telephone existing and prospective customers to promote goods and services, and obtain sales and arrange sales visits.
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Job stats |
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How many people employed in this occupation? |
13700 |
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What are the weekly earnings for full-time workers ($ before tax)? |
$780 |
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How does unemployment compare
with other occupations? |
high |
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What is the vacancy level? |
very high |
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What are the job prospects? |
below average |
Tasks
This occupation may include associated occupations with varying tasks.
- working from scripts and lists of contacts to promote goods and services by telephone
- creating interest in goods and services, and seeking a sale or agreement to see sales representatives
- arranging processing and despatch of goods and services, information kits and brochures to customers
- arranging appointments for sales representatives
- recording notes for follow-up action and updating marketing databases to reflect changes to the status of each customer
- reporting competitor activities and issues raised by contacts for attention by managers
- maintaining statistics of calls made and successes achieved
- submitting periodic reports on telemarketing activities and results
- may work in a call centre
Job Titles
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