Snapshot

Sales Representatives represent companies to sell their goods and business services to wholesale and retail establishments.

Tasks

This occupation may include associated occupations with varying tasks.

• promoting and selling their company's goods and services such as building and plumbing supplies, business services, motor vehicle parts and accessories, and personal and household goods
• acquiring and updating knowledge of employer's and competitors' goods and services, and market conditions
• using directories and other sources to compile lists of prospective business clients
• visiting clients and retail outlets to establish selling opportunities
• quoting prices and credit terms, recording orders and arranging deliveries
• following up clients and ensuring satisfaction with goods and services and resolving any problems
• monitoring clients' changing needs and competitor activity and reporting on these developments to sales and marketing management
• preparing sales reports
• maintaining and submitting records of business expenses incurred

Job Titles

• Building & Plumbing Supplies Sales Rep
• Sales Representative (Business Services)
• Motor Vehicle Parts & Accessories Sales Rep
• Personal & Household Goods Sales Rep
• Sales Representatives