Telemarketers
Snapshot
Telemarketers telephone existing and prospective customers to promote goods and services, and obtain sales and arrange sales visits.
| Job stats | |
|---|---|
| How many are employed in this occupation? | 13700 |
| What are the average weekly earnings for full time workers ($ before tax)? | $780 |
| How does unemployment compare with other occupations? | high |
| What is the vacancy level for this occupation? | very high |
| What are the job prospects for this occupation? | below average |
Tasks
This occupation may include associated occupations with varying tasks.
- working from scripts and lists of contacts to promote goods and services by telephone
- creating interest in goods and services, and seeking a sale or agreement to see sales representatives
- arranging processing and despatch of goods and services, information kits and brochures to customers
- arranging appointments for sales representatives
- recording notes for follow-up action and updating marketing databases to reflect changes to the status of each customer
- reporting competitor activities and issues raised by contacts for attention by managers
- maintaining statistics of calls made and successes achieved
- submitting periodic reports on telemarketing activities and results
- may work in a call centre
Job Titles
- Telemarketer