Receptionists
Snapshot
Receptionists receive and welcome visitors, patients, guests and clients, and respond to enquiries and requests.
| Job stats | |
|---|---|
| How many are employed in this occupation? | 162600 |
| What are the average weekly earnings for full time workers ($ before tax)? | $690 |
| How does unemployment compare with other occupations? | average |
| What is the vacancy level for this occupation? | high |
| What are the job prospects for this occupation? | good |
Tasks
This occupation may include associated occupations with varying tasks.
- greeting and welcoming visitors, and directing them to the appropriate person
- arranging and recording details of appointments
- answering inquiries and providing information on the goods, services and activities of the organisation
- answering, connecting and transferring telephone calls
- receiving and resolving complaints from clients and the public
- receiving and distributing correspondence, facsimile messages and deliveries
- maintaining the reception area
- advising on and arranging reservations and accommodation
- may perform other clerical tasks such as word processing, data entry, filing, mail despatch and photocopying
Job Titles
- Receptionist
- Admissions Clerk
- Hotel or Motel Receptionist
- Medical Receptionist