ICT Support Technicians
Snapshot
ICT Support Technicians provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.
| Job stats | |
|---|---|
| How many are employed in this occupation? | 50300 |
| What are the average weekly earnings for full time workers ($ before tax)? | $1020 |
| How does unemployment compare with other occupations? | average |
| What is the vacancy level for this occupation? | high |
| What are the job prospects for this occupation? | good |
Tasks
This occupation may include associated occupations with varying tasks.
- determining software and hardware requirements to provide solutions to problems
- responding to inquiries about software and hardware problems
- adapting existing programs to meet users' requirements
- installing and downloading appropriate software
- ensuring efficient use of applications and equipment
- implementing computer networks
- designing and maintaining web sites
- repairing and replacing peripheral equipment such as terminals, printers and modems
- may work in a call centre.
Job Titles
- Hardware Technician
- ICT Customer Support Officer
- Web Administrator
- ICT Support Technicians