Administration & Office Support

Industry Overview

If you like to help others and enjoy working with computers, phones and other office equipment, then the administration, clerical and support services field could suit you.

You’d need to be a good communicator and be well organised, cooperative and flexible. Some of the tasks you may be given would be to: respond to internal or external enquiries; set up schedules and office systems; book meeting rooms; take minutes; manage records and basic accounts and maintain databases.

Specific duties would depend on the field you are employed in – there are many opportunities in the medical, automotive, business, education and tourism fields, to name just a few. However, most businesses need administrative staff, so the possibilities are almost endless.

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Training & Qualifications

Training and study options for this industry can include Apprenticeships and Traineeships (including school-based options), VET and university pathways.

Qualifications available for admin and support roles include:

  • Filing and Registry Clerks - Certificate IV in Business Administration
  • General Clerks - Certificate III in Business Administration
  • Human Resource Professionals - Diploma of Human Resources Management/ Bachelor of Human Resource Management 


Head to the Career pages to find out more >

Occupations In This Industry

Scholarships & Grad Programs

There are currently no scholarship and graduate programs available for this industry. But check the job stream below for job opportunities!

Job Stream

  • Administration Support Trainee

  • Scope Workplace Solutions
  • The primary purpose of this role is to provide efficient and effective reception and administrative services for the office to ensure smooth day to day running of the business for both internal and external customers. The Administration Support Trainee works as part of a team and will need to be in regular contact with other Scope Workplace Solutions offices to ensure that all office front line operations provide high quality and consistent administration support and practices throughout the group.
  • Administration & Office SupportOther Clerical & Administrative Workers
  • Wed 16 May , 2018
  • Cannington, Western Australia
  • Mon 14 May , 2018
  • Gatton, Queensland
  • Mon 14 May , 2018
  • Penrith, New South Wales
  • Mon 14 May , 2018
  • Campbelltown, New South Wales
  • Mon 14 May , 2018
  • Helensvale, Queensland